Texas Children's Hospital

Scenario: Streamlined Information

VIDEO AUDIO
The doctor (#1) walks up to the nurse's station. Ann, a nurse, is on duty. A second doctor, female, is on the phone in the background.

DOCTOR 1

Ann, can you pull me the file on Timmy Baker?

She looks up wearily Ann reaches up to get an elastic back support, then velcros it on. The others show no reaction to that at all.

ANN

(Sighs mightily) Yes, doctor.

He leans in to review something with Doctor #2.

DOCTOR 1

(mumbled almost) I want to keep a close watch on how he responds to that new antibiotic. If the inflammation continues, we'll need to switch him to something stronger…

Ann returns with a huge file and plops it noisily down at the nurse's station. The file is made up of four separate folders, each close to a foot thick. The noise makes the second doctor jump.

ANN

Here you go. Timmy Baker.

He flips a couple of pages in each folder, slowly shaking his head and muttering, then turns to Ann.

DOCTOR 1

No, I'm sorry. I should have said the entire file. There should be a volume five and six. I can't find what I'm looking for here.

Ann gives him a cold, blank stare. Then she slowly turns and pulls a dolly from behind the door frame. She turns back toward the doctor and other nurse and gives them the grim, resigned look of a Kamikaze pilot boarding his plane before she pushes the dolly back into the file stacks.

ANN

(another heavy sigh)

GRAPHIC: An HCIS simply makes accessing information easier.

 

Scenario: Streamlined Information

VIDEO AUDIO
Ann and Doctors #1 and #2 are gathered around an open file at the nurse's station. They're staring at it, shaking their heads. They've been at this for awhile

DOCTOR 1

You think I'd be good at this. But I have no clue.

DOCTOR 2

I still say it looks like tracheotomy, but that makes no sense.

ANN

Is there any way we could call the doctor?

DOCTOR 1

I can't read the signature either. And there's no phone number.

DOCTOR 2 How can you not write down a phone number? A pager number. Something.

DOCTOR 1

I hate handwritten orders. Hate them.

ECU on Doctor 2. POV the file.

ANN

Rhinoplasty!

ECU on a dismissive Ann. POV the file.

DOCTOR 2

No, that's a j-y at the end.(pause) Or g-y.

ECU on doctor squinting. POV the file.

DOCTOR 1

I used to have a supervisor who made his n's that way.

Scooter, another hospital employee, has made his way around behind the group and is also looking now.

SCOOTER

Hypnotherapy?

The others turn to look at Scooter.

ANN

What?

Slightly embarrassed.

SCOOTER

Just trying to help.

CU on the doctor's earnest expression.

DOCTOR 2

Well, either way, we need to figure out what's in this order. We can't wait much longer.

GRAPHIC: Shared, complete and well-organized information could save lives.

 

Close

VIDEO AUDIO
As final comments end, the screen fades darker but not entirely to black. We see that it is back at the nurse's station, but it is now late at night.
Scooter is still sitting alone, eating ice cream and still staring intently at the undecipherable written order.

SCOOTER

(to himself) I don't care what they say. That says hypnotherapy. (pause) He's hypmotized.